Shipping Policy & Customs

At Artinë, we proudly serve a global clientele, offering both domestic and international shipping. All of our pieces are handcrafted with the utmost care, and we are committed to ensuring that each order reaches you safely and efficiently.
Shipping Services
Artinë offers secure shipping services worldwide. Delivery methods and carriers may vary depending on the destination, product type, and client preferences but our contractor of shipping in DHL express. Once your order is complete, you will receive a confirmation email with tracking information and estimated delivery time.
Customs, Duties & Taxes
• Clients are solely responsible for all customs fees, import duties, VAT, or any additional charges imposed by the customs authorities of the destination country.
• These fees are not included in the purchase or shipping price and may vary depending on local regulations.
• Artinë is not responsible for delays or costs caused by customs clearance processes.
International Shipping Delays
While we make every effort to ensure timely delivery, international shipments may be affected by unforeseen delays such as:
• Customs inspections
• Border control policies
• Regional holidays or shipping disruptions
• Force majeure events (e.g., strikes, natural disasters, or geopolitical events)
Artinë is not liable for any such delays once the shipment has been dispatched.
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